for people involved in payment card marketing and product development  
     

Welcome to Enhance

Around the world, the payment card industry is facing unprecedented competitive and regulatory challenges. Now as never before managers need to find marketing responses that are innovative and effective. Enhance is Priority Collection’s contribution to the debate: every two months, we’ll share our global experience and success with card marketers everywhere.

In the first issue
Your best customers: How to find and influence them
The search for the Holy Grail: How do I make more profit from the customers I already have?

Download Issue 1 HTML | PDF

In the second issue
The Power of Data-Driven Marketing: Using information to build profitability
Maximise the Returns from your Marketing Budget: What effective card marketing programmes all have in common

Download Issue 2 HTML | PDF

In the third issue
Coping with the commoditised credit card: Using relationships to build profitability
Business card marketing: Is there a case for product enhancement?

Download Issue 3 HTML | PDF

In the fourth issue
Conflicting signals from co-brand cards: The rules that successful issuers are following
Emerging markets: How different are they really?

Download Issue 4 HTML | PDF

In the fifth issue
Channel optimisation: 6 rules for getting the most value out of your card acquisition budget
What happened to all the good ideas?: Maximising profit the right way

Download Issue 5 HTML | PDF

In the sixth issue
Vive la différence: Lose the cookie cutter!
The language of rewards: What does it all mean?

Download Issue 6 HTML | PDF

In the seventh issue
Price-led or product-led?: The dangers of focussing on price-cutting
Let’s hear it for rewards:
How savvy issuers get value from loyalty

Download Issue 7 HTML | PDF

In the eighth issue
The world is changing – and banking is changing with it:
There are huge prizes out there, if you’re fast and flexible enough
Is there life beyond balance transfers?:
How to stop customers walking out of the door when the interest rate changes
We have ways of making you pay: Who said that fees were a thing of the past?

Download Issue 8 HTML | PDF

In the ninth issue
Rewards: most things to most men:
Just decide what behaviour you want to encourage
Keeping only the best:
Retention is a good thing – but it’s not for everyone

Download Issue 9 HTML | PDF

In the tenth issue
Call it the flight to quality: Managing for the credit crunch
To charge or not to charge, that is the question: When is it right to charge a fee?

Download Issue 10 HTML | PDF

In the eleventh issue
Managing for growth in a crisis: Value is the answer - for you and your customers
In tough times, be systematic: Got a problem? Think it through.

Download Issue 11 HTML | PDF